Georgia State’s Process
The Provost met with each college’s faculty to share the vision for the survey administration, the transparency of the data, and how the data would be used for strategic improvements.
The COACHE survey was administered beginning on February 10, 2020, and most faculty completed the survey by late February or early March.
The COACHE survey results were received and included the Chief Academic Officer Report for the Atlanta and Perimeter College campuses.
The Office of the Provost made the data available to all faculty via the learning management system. The Office of Institutional Effectiveness created data visualizations based on themes to represent the qualitative comments.
The Office of the Provost requested additional college-level reports for each of the remaining colleges.
The Office of the Provost held two public forums devoted to sharing the COACHE survey results with the campus community. The first presentation focused on the overall Chief Academic Officer Report and how faculty could access the report. The second presentation was a part of the GSU Diversity Dialogues and focused on under-represented minority faculty (URM faculty) survey responses.
The Office of the Provost held 21 feedback sessions focused on five key issues from the survey. These small groups of faculty included six affinity groups and faculty from all campuses.
The colleges received their separate COACHE reports and formed their teams to work on action plans.
The Office of the Provost launched the COACHE website and the first university-level action plan.
The colleges identified their top three to five actions from the survey.
The university began the implementation of the action plans at both the college and university levels.