Student Appeals Information
Important Note: This process must be undertaken by the students themselves. Parents and guardians should refer to this guide to the Federal Educational Records and Privacy Act (FERPA).
College-level appeals, such as appeals of final grades, should first start through the faculty member and department level. Please consult the University Catalog for your degree level at https://enrollment.gsu.edu/catalogs/. Appeals information in each catalog is at Section 1050.80.
In general, the appeals process follows these steps before consideration by the Provost:
- The matter should first be addressed with the faculty member in question. If the matter cannot be resolved with the faculty member, the matter can be appealed to the Department Chair.
- If the matter cannot be resolved through the Department Chair, it can be appealed to the Dean of your college or school.
- If the matter cannot be resolved through the Dean, the student can then appeal the decision of the Dean to the Interim Provost.
For university-level academic appeals or complaints, submit an appeal in writing, accompanied by pertinent documentation describing (a) the specific action, practice, or decision that is problematic; (b) the impact of that decision; (c) what resolution is being sought; and (d) why it should be granted to the Office of the Provost.
Appeals to the Provost’s Office with attachments may be sent to [email protected], or physically mailed with enclosures to:
SVP Academic Affairs/Provost
P.O. Box 3999
Atlanta, Georgia 30302-3999
To promote prompt resolution, complaints must include contact information and be submitted as early as possible, but no later than the end of the term immediately following the term in which the matter arose.
The Vice Provost for Academic Programs will normally issue a decision to the student in writing, within 10 business days of receiving the complaint.